Brown Water Complaints August 2021

DCWC has noticed the formation of iron precipitate in it’s treated water and has received several calls from customers noticing the same in recent days. Weeks of intensive surface water runoff coupled with higher than normal chlorine demand (used for disinfection) have exacerbated the issue. Iron may be noticeable as a slight reddish brown tint in fixtures, tubs, and toilets.

The water is meeting and exceeding state drinking water standards and has been properly disinfected. A simple sediment filter installed at the point of use (house) would be sufficient to remove residual iron. Water quality should return to normal seasonal conditions once raw water turbidity & chlorine demand diminish in the coming days.

Any further questions should be directed to Anthony Ramsey at 970-626-3889.

Notice of Advice Letter No. 7 – Temporary Rate Increase for Metered Customers


November 1, 2019


Good morning Dallas Creek Water Company water users. On October 31, 2019, DCWC submitted Advice Letter No. 7, it’s cover letter, and all supporting documentation to the Colorado Public Utilities Commission for review and approval.

The advice letter is in accordance with Decision No. R17-0277 issued by the Commission on April 10, 2017 and has been assigned the Proceeding No 19AL-0601W. DCWC has asked the Commission to approve a temporary, one-time rate increase for the metered customers connected to the distribution system as of December 1, 2019.

The filing detail can be viewed on the Public Utilities Commission website by clicking here or by clicking through the links below.

With regard to the emergency water supply project and charges stated above, anyone who desires may file written comments or objections with the Commission. The filing of a written objection by itself will not allow you to participate as a party in any proceeding on the proposed action. If you wish to participate as a party in this matter, you must timely file written intervention documents in accord with Rule 1401 of the Commission’s Rules of Practice and Procedure and of any applicable Commission order.

The Commission may hold a public hearing in addition to an evidentiary hearing on the proposed revisions and if such a hearing is held members of the public may attend and make statements even if they did not file comments, objections, or an intervention. If the filing is uncontested or unopposed, the Commission may determine the matter without a hearing and without further notice.

Anyone desiring information regarding if and when a hearing may be held shall submit a written request to the Commission or contact the External Affairs section of the Commission at its local number of (303) 894-2070 or toll-free number (800) 456-0858.

Although this Advice Letter only pertains to the emergency water supply and proposed charges, current rates and tariffs are available for examination at the business office of Dallas Creek Water Company, Inc located at 334 S 5th St Montrose, on the internet at 17.pdf

or via Public Utilities Commission at 1560 Broadway, Suite 250, Denver, Colorado 80202.

Customers who have questions may call the Company at 970-240-8123 or email the question to